Gravity Sketch app disappearing is a known issue on the Oculus for Business side some users are experiencing.
What is happening?
The Gravity Sketch app disappears from the headsets when the app is auto-updating and trying to reload.
How to fix it?
- Restart the headset.
- If the app is still missing wait a few hours to see if it reappears. This also depends on the Wifi speed.
Moving closer to the router, restarting the router or switching to a different Wifi can help speed up the process.
3. Turn on the headset after a few hours to confirm the app has downloaded successfully
In case the app is still missing the factory reset of the headset might be needed.